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Who We Are

GearTree.com is proud to have its roots in the music business. In 1995, co-founders Matthew Chilvers and Tim Adrianson started selling music gear out of a little shop in Grand Rapids, Michigan called Firehouse Guitars. The store quickly grew and became a chain of full line musical instrument and pro sound stores offering all of the industry’s top brands and products. GearTree.com was then started with the purpose of providing easy access to these same products at unbeatable prices. GearTree.com now offers one of the best selections of music gear anywhere, serving beginner and professional musicians alike. With the addition of EZ-Trade™, GearTree.com was the first online retailer to accept trade-ins, making it simple to upgrade your gear. We are committed to offering you the best music gear, the best prices, and the best service anywhere.

Customer Service

Your total experience is important to us. We’re musicians, and we share your same goals and aspirations. We are dedicated to treating you in the same way that we like to be treated and if at any point in our relationship you are unsatisfied, we will make every effort to make it right.

FAQ

Click here for Frequently Asked Questions

Email

Click here to email GearTree.com, or email us at help@geartree.com.

Phone and Fax Numbers

800-705-7095 (Toll Free)
616-662-8160 (International)
616-662-8161 (Fax)

Mailing Address

GearTree.com
1961 Pine Ridge Dr Ste C
Jenison, MI 49428

Hours of Operation

Mon-Thur 9:00am-5:30pm EST

Friday 9:00am-4:00pm EST

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